Wholesale Parts Representative

Job Type: Full-time
Salary: $38,000 to $50,000 /year
  • Work closely with the Parts Manager to help further develop our Mopar wholesale and Magnetti Marelli parts business.
  • Developing and maintaining successful business relationships with our existing clients and new prospects.
  • Increase our market share by prospecting and closing new business.
  • Make sales calls to existing accounts as well as developing new accounts including cold calling.
  • Provide quotations and take orders over the phone for wholesale and retail customers.
  • ...
  • Excellent interpersonal skill, able to build and maintain relationships with existing clients and new prospects.
  • Strong communication skills, both verbal and written
  • Able to observe and detect opportunities that exist in our business surroundings.
  • Automotive parts knowledge a must.
  • Must have 1 to 3 years Parts Advisor experience!
  • ...

Vehicle Capture Representative

Job Type: Full-time
Salary: $15.00 to $19.00 /hour

The primary function of this role is to capture photos and technical details of dealership new and pre-owned vehicle inventory for online advertising.

Required Skills:

Ability to perform and complete duties in all types of weather. - Flexibility and adaptability to work in a changing fast paced environment. - A valid driver's license with an excellent driving record; Able to operate a manual transmission vehicle. - Knowledge of vehicles and/or the automotive industry. - Time management skills, highly organized & detail oriented. - Demonstrates a strong commitment to excellent client service. - Excellent verbal and written communication skills. - Problem solving skills. - Must work well independently. - Able to work comfortably under pressure and achieve deadlines. - Positive, upbeat attitude to do the job.

Required Experience:

High School Diploma or equivalent. - Min. 1-2 years operating a manual transmission vehicle. - Intermediate computer skills in Microsoft Office. - Intermediate Smartphone/iOS Experience - Intermediate photography skills - Digital SLR and Adobe Suite experience an asset


Customer Care Representative

Job Type: Full-time
Salary: $14.00 to $15.00 /hour

The Customer Care Representative's primary function is to ensure that incoming Sales/Service department phone calls are answered in an efficient and friendly manner. This person attempts to handle customer inquiries and if further information is required, a member of the management team is consulted.

  • Retrieve customer information & maintain customer profiles with accurate contact information
  • Make outbound calls according to daily targets
  • Manage large amounts of inbound calls
  • Get customer feedback, handle complaints appropriately and provide solutions if necessary
  • Maintain an organized log of calls and appointments
  • ...
  • BDC & Dealership experience preferred
  • Customer Service experience is an asset
  • Excellent communication skills
  • Ability to multitask
  • Ability to work efficiently in high-pressure environment
  • ...

Sales Delivery Specialist

Job Type: Full-time
Salary: $14.00 to $15.00 /hour

Supervises delivery preparation of all new and previously owned sold vehicles. Collaborates with dealership departments and outside vendors to assure all Mopar parts or aftermarket products and services are completed on time for vehicle delivery. On delivery customers will be given a comprehensive overview and understand on how to operate all features of their vehicle.

Verifies that all sales documentation and related paperwork have been correctly and fully completed.

Coordinates delivery of vehicles to customers, providing tour of dealership facilities, Parts Department, Body Shop and introducing customer to appropriate dealership personnel including Service Manager, available Service Consultants or Body Shop Manager.

The delivery process will include a review of the dealerships recommended maintenance schedule to every customer with the purchase of their new and used vehicle.

All customers are informed that we have a Body Shop and it's location.

Develops, implements, and maintains an owner follow-up program to encourage repeat and referral business, and ensures that every customer is satisfied with the delivery and performance of his/her car. Establishes procedures for addressing customer concerns or complaints promptly.

Maintains frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current leasing, sales, and incentive programs.

Maintains professional appearance. Other duties may be assigned.